Rapid support

NETdesk enables you to manage your tickets quickly and automatically for efficient customer support.

A 100% Swiss-Made label

NETdesk is customer service software developed by a Swiss company and hosted in Switzerland.

Notifications

Your customers/users will be informed of each stage and of the progess of their requests.

Guaranteed security

NETdesk is an online application which guarantees secure access via the https protocol.

Satisfaction surveys

When a ticket is closed, a satisfaction survey is automatically sent to the customers.

NETdesk functionalities:

• Helpdesk solution
• Invoicing solution
• Issue management
• Technician management
• Travel management
• Resource management
• Satisfaction surveys
• Statistics

But also:

• 100% Swiss-Made online application
• Hosted in our cloud or on your servers
• Customisable graphic charter
• A continuously-updated application
• Software available as a white label
• Updates included in your subscription
• A team at your disposal

Discover NETdesk

A demonstration version of our customer support software, support hotline or helpdesk solution is available as a demonstration version.

Demonstration version